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Zimbrick Fish Hatchery Road Blog

An engaging, informing, and entertaining perspective on Zimbrick Fish Hatchery Road and its brands.

The “Love Your Zimbrick” Contest!

January 29th, 2010

UPDATE: The “Love Your Zimbrick” contest has ended.  Comments are now closed on this post.  Thank you to everyone who participated.  Winners will be announced soon!

Have you enjoyed Zimbrick’s loving care service? Do you LOVE your new ride?

Win one of three great prizes by showing and telling us about it!

What should you do?

Simply leave a comment below (with a valid email address) about the outstanding experience you have had buying and servicing your vehicle at Zimbrick Fish Hatchery Road, and you will receive one entry into our drawing.

The ten most unique and entertaining entries (to be determined by a panel of judges) will receive a second bonus entry.

The third way to enter is by sending an email with your name and a photo of your vehicle to contest@zimbrick.com for inclusion on our Outstanding Customer Experience page.  Send us the photo you received from your salesperson when you bought the vehicle or send your own fun pictures - be creative!

What can you win?

First place is a $100 gift certificate from Food Fight Restaurant Group, which has an excellent roster of restaurants in Madison, WI. Take the one you love out on the town (driving the Zimbrick vehicle you love) for dinner at any of the great options listed on their website – click here to view them.

Second place is a $75 Zimbrick gift card. We want to give you the gift of loving care service, on us, because your vehicle deserves it! Our gift cards are good at any Zimbrick location for any sales, parts or service purchase.

Third prize is a $50 credit on merchandise from Zimbrick’s eZstore. We’ve compiled a large amount of manufacturer and Zimbrick merchandise for one convenient and easy shopping experience. Check it out!

No purchase necessary. All Zimbrick sales and service customers eligible to enter. Maximum three entries per customer, and maximum three entries per vehicle. Contest ends February 28, 2010.

No Appointment Necessary For Honda Express Service

February 25th, 2010
Express Service

No Appointment Needed! Pull in and take a seat, your car will be ready to go shortly.

Need your Honda serviced? Now?

No problem!

Zimbrick Honda at Fish Hatchery Road and Zimbrick Honda Service Center at Grand Canyon Drive announce No Appointment Necessary for Express Service!

Our Honda Express service consultants use special processes, tools and equipment to service your vehicle in less time than it normally takes, usually less than thirty minutes. Express Service helps you with oil changes, wiper inserts, bulb replacements and tire repairs and rotations.

Enjoy your brief wait with complimentary WiFi internet, coffee, tea, juice and treats. We even have a children’s play area for your kids.

For more information on what Express Service is all about click here.

We especially want to note that appointments are still accepted and encouraged for those of you who would like to manage your time and guarantee service.

Zimbrick Honda and Zimbrick Honda Service Center give you the option of “No Appointment Necessary” service because we are in tune to your busy lifestyle.   We are committed to helping you make the most of your day.

So swing on by when the need arises.  Have your laptop handy.  Bring your kids.  We’ll be ready.

Zimbrick Honda Wins Tenth Honda President’s Award

February 15th, 2010
Honda President's Award

Zimbrick Honda wins its tenth Honda President's Award. The real winners - you!

American Honda Motor Company has awarded Zimbrick Honda at Zimbrick Fish Hatchery Road the 2009 Honda President’s Award.

This award is presented to the top 15 percent of Honda dealerships across the country that have achieved a rigorous set of objectives encompassing all areas of operations – customer service and satisfaction, facility operation, training, and sales.

We’re doing everything in our power to make sure your experience is outstanding!

The President’s Award is the highest honor bestowed on Honda dealerships. Award criteria is modified annually to challenge dealerships to achieve new levels of customer satisfaction. This is the tenth time that Zimbrick Honda has earned the President’s Award.

“We strive for exceptional customer service and continuous improvement,” says Kendall Dahmen, General Manager of Zimbrick Honda. “American Honda supports our efforts with terrific product and we provide the terrific people.”

Zimbrick Fish Hatchery Road Picks Up Fifth Brand In GMC

February 9th, 2010
GMC

Welcome aboard, GMC!

General Motors and Zimbrick are proud to announce that GMC has arrived at Zimbrick Fish Hatchery Road.

As part of the new General Motors family, Zimbrick at Fish Hatchery Road is pleased to welcome GMC into its vehicle line up. GMC has seven quality models in their lineup, and a fuel-efficient Hybrid line and a stylish Denalli line.

We are an authorized Buick/GMC, Pontiac and Saturn service facility, with a highly trained, professional GM service team. We can handle all of your service, parts and warranty work.

And on Friday, February 5th 2010, we delivered our first GMC vehicle – a 2010 GMC Acadia! What a great start to what will undoubtedly be an excellent addition to Zimbrick Fish Hatchery Road.

Z-Elite Award Winners Announced For 2009

February 8th, 2010
Z-Elite

Announcing the 2009 Z-Elite winners at Zimbrick Fish Hatchery Road!

Zimbrick Fish Hatchery Road is proud to announce that 18 of the company’s Z-Elite award recipients in 2009 came from the four sales locations on our campus.

Leading the pack was our team at Zimbrick Honda with 11 Z-Elites, including: Robert Billig, Mark Cambier, John Marks, Dave Moderow, Lynn Moldenhauer, Michal Neckar, Keith Norris, Lindsay Raftis, Chad Schaal, Kyle Valerio, and Jill Warren.

Following Honda is our Zimbrick Buick/GMC West and Main Lot Used Domestic location with four (Johnny Herndon, James Skolaski, Bill Smith, and Steve Wencel), our Zimbrick Saab and Used Imports Superstore with two (John Leung and Chris Vande Zande), and our Zimbrick Infiniti of Madison location with one (Michael Christian). 

You can view the entire list of recipients from Zimbrick Fish Hatchery Road here.

What does it take to be Z-Elite?

ChadSchaal

Chad Schaal

“Perseverance – to shake off bad hours/days/months, and continue to the end-goal; Keeping a TERRIFIC attitude every day, making lemonade when handed lemons; getting here early and/or staying here late (whatever it takes!); and most of all, always appreciating and thanking customers for their business.”

Michael Christian

Michael Christian

“Being a part of Z-Elite means delivering outstanding customer service to help people with their automotive needs.  The personal relationships we have with our clients is the key to ensuring that their ownership experience is an exceptional one.”

LindsayRaftis

Lindsay Raftis

“Z-Eliting is easy when you have great customers, so I have all of you to thank.  One of my favorite things about my job is creating and maintaining those lasting customer relationships so they know who to go to next time they want to purchase a vehicle.”

While another year and another awards banquet has come and gone, our sales staff starts 2010 with a clean slate and a renewed effort to help you with your automotive needs in elite form.

Tell us why your Z-Elite sales consultant was truly elite with a comment below!

Saab Saved!

January 26th, 2010

Saab Saved!

“GM Reaches Agreement To Sell Saab To Spyker”

After all the ups and downs, loyal Saab owners and enthusiasts who have been rallying and supporting the embattled brand can take a moment and celebrate this headline. Saab has been saved.

General Motors and Spyker Cars have reached a binding agreement today after months of uncertainty. It was especially trying after witnessing the failed deal between GM and Penske for Saturn, the struggles with the deal between Hummer and China’s Sichuan Tengzhong, and the doors closing at Pontiac.

Yet, after all the dust settled, Saab still stands and has found a new home with Spyker. With the kind of devotion the small Dutch supercar manufacturer showed in acquiring Saab, we can only imagine that they have big plans for 2010 and beyond.

And in Madison, Wisconsin , everyone at Zimbrick Saab is all smiles!

“We are all thrilled with the news,” Zimbrick Saab sales manager Geoff Turnbull said. “All of us at Zimbrick Saab and our customers are very happy. We know that we also had some of our loyal customers at the latest save Saab rally so the loyalty has certainly paid off.”

Turnbull also looks forward to beefing up Zimbrick Saab’s new vehicle inventory again.

“We have already ordered thirty 2010 model 9-3 sedans and look forward to getting them in inventory soon,” Turnbull said. “We won’t know all of the ramifications for a while, but we do hope to see the all-new 9-5 soon and the new 9-4 cross-over next year.”

Click here for the official press release from GM.

And, as usual, stay tuned for more information on this great news!

2006-2007 Honda Ridgeline Wiring Harness Recall

January 19th, 2010
 

If you have a 2006-2007 Ridgeline, give us a call.

Honda has issued a recall on certain model year 2006-2007 Ridgelines.

An HVAC issue has been exposed by passengers with excitable feet. Slight kicks in the passenger-side footwell are connecting with the wiring harness connector. This is leading to malfunction, overheating, and potential short-circuit and/or fire.

Zimbrick Honda will gladly take care of your Ridgeline for you and for free. We’ll inspect the wiring, replace it if needed, and install a protective cover to block any future contact with your passenger’s feet.

For more information on this recall, visit the National Highway Traffic Safety Adminstration or call Zimbrick Honda at (608) 829-1118 or Zimbrick Honda Service Center at (608) 273-3344.

Vehicle Make / Model: HONDA / RIDGELINE
Model Year(s): 2006-2007
Manufacturer: HONDA (AMERICAN HONDA MOTOR CO.)
Mfr’s Report Date: DEC 23, 2009


Summary:
HONDA IS RECALLING CERTAIN MODEL YEAR 2006-2007 RIDGELINE VEHICLES MANUFACTURED BETWEEN JANUARY 17, 2005, AND JUNE 7, 2006. A WIRING HARNESS CONNECTOR FOR THE HEATING, VENTILATION AND AIR CONDITIONING (HVAC) BLOWER MOTOR LOCATED UNDER THE PASSENGER’S SIDE OF THE INSTRUMENT PANEL MAY BE ACCESSIBLE TO KICKING BY THE FRONT SEAT PASSENGER’S FEET. IF THIS OCCURS, THE CONNECTOR TERMINAL MAY OVERHEAT, AND THIS MAY CAUSE THE WIRE INSULATION TO MELT OR THE WIRING CONNECTOR TO MELT.

Consequence:
SHOULD THE WIRING INSULATION MELTS AND THE EXPOSED WIRES CONTACT EACH OTHER IT WILL RESULT IN A SHORT CIRCUIT AND A FIRE COULD OCCUR.

Remedy:
DEALERS WILL INSPECT AND IF THE WIRING CONNECTOR IS DAMAGED IT WILL BE REPLACED AND ALL VEHICLES WILL HAVE THE PROTECTIVE COVER INSTALLED FREE OF CHARGE. THE SAFETY RECALL IS EXPECTED TO BEGIN DURING FEBRUARY 2010. OWNERS MAY CONTACT HONDA AT 1-800-999-1009.

Notes:
OWNERS MAY ALSO CONTACT THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION’S VEHICLE SAFETY HOTLINE AT 1-888-327-4236 (TTY 1-800-424-9153), OR GO TO HTTP://WWW.SAFERCAR.GOV .

(Pre-Owned) American Muscle

January 15th, 2010

Update (02/08/2010): both vehicles have been sold. Stay tuned here for more cool cars we get in on trade!

Check out these great cars we just took in trade at Zimbrick Main Lot Used Domestics!  If you’re interested, please call (608) 270-7799!

2004 Corvette Convertible, automatic transmission, 42,693 miles, silver exterior, black interior

2004 Chevrolet Corvette

 2006 Ford Mustang GT Premium, manual transmission, 23,999 miles, red exterior, black/red interior

2006 Ford Mustang

Saturn Service Coming To Zimbrick Fish Hatchery Road

January 15th, 2010

Saturn owners - be our guest!

We want you to know that General Motors has appointed Zimbrick GM Service (at Zimbrick Buick West on Fish Hatchery Road) as the Exclusive Saturn Authorized Service Provider in the area.

All of your warranty coverage, scheduled maintenance, oil changes and parts purchases will be handled by this location. And your complete vehicle service history has been transferred to this location, so we will be familiar with your vehicle’s service needs.  

Saturn parts and service manager Daryl Enzinger has worked at both Saturn service and our Fish Hatchery Road location since he started in 1994. His goal is to ensure a smooth transition for everyone.  

Daryl Enzinger

“Going back to Zimbrick Fish Hatchery Road is like going back home,” Enzinger said. “We all share the same DNA at Zimbrick, so it will be just another building with some of the same great people from Saturn service and some new faces that have the same loyalty towards customers.”

While we hate to see a friendly dealership and a solid brand fall, we keep our head up and try to make the best of the situation.  

“My whole experience with Saturn has been great!” Enzinger said. “We have great customers that became our friends. We were always here for our guests, and this will continue at Fish Hatchery Road.”

Honda Owner’s Car Care Clinic This Thursday!

January 12th, 2010

Get to know your Honda, up close and personal.

Zimbrick Honda will be hosting the Honda Owner’s Car Care Clinic this Thursday (January 14) at 5:45 p.m. There’s still time to RSVP for this great event!

We all have questions about our vehicle at some point in our driving experience. 

Whether you just purchased your new Honda yesterday, you have been a loyal Honda customer for years, or your wife has a Honda and you have a big appetite, our Zimbrick Honda Owner’s Car Care Clinic on January 14 is an event you don’t want to miss. 

So what’s the big deal? A delicious and free dinner, for starters! In the month of November, we served an awesome meal of lasagna, garlic bread and salad. What’s on the menu for January? There’s only one way to find out! 

After eating, you’ll get the chance to learn important tips and tricks in regards to taking care of the Honda you love from our great staff. We’ll break up into groups depending on what Honda model you drive, and you’ll get a thorough walkthrough of your vehicle – from under the hood, to under the car itself.

Chuck Howarth, our parts and service manager at Zimbrick Honda, leads the clinic. He has 25 years of experience in helping people with their vehicle service needs at Zimbrick Fish Hatchery Road. He stresses that you become acquainted with your car, truck, SUV, or van. 

“The clinics are a terrific opportunity for our guests to get to know us and their vehicles on a personal level,” Howarth said. “The average owner will learn things about their Honda they never knew before.” 

Due to the popularity of the clinic, it will be now held every other month in 2010! So if you can’t make it this month, you’ll have another chance to make it soon.

To see photos from our last event, click here.


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The Zimbrick Story

Our story began over 44 years ago, when John Zimbrick purchased the Buick franchise at the corner of Park and Regent Streets in Madison, Wisconsin. John built the dealership’s business with a philosophy of "Loving Care Service", and that approach has helped the Zimbrick family of automotive retail centers to grow to 16 franchises in three cities, offering a selection of over 2,000 quality vehicles.

We hope that you will make use of the information and resources that our website has to offer. We work hard to provide the latest updates to our inventory and special offers here, and encourage you to call our friendly team if you have any questions.

We are very proud of the great staff that we have the privilege of working with. Their commitment to excellence is a major reason we have developed such a loyal client base – our customers become our friends. We are also pleased to support many important community activities from all of our locations. We encourage you to ask your friends and relatives about Zimbrick.

Thank you for visiting our website. We appreciate the opportunity to provide you with the best automotive ownership experience possible. You’ll find that exceeding your expectations is our standard practice. That’s what "Loving Care Service" is all about.