Here at Zimbrick Fish Hatchery Road, we’re known for delivering outstanding customer service through outstanding employees. On July 9th, Zimbrick Honda delivered a new Accord seemingly just in time for a young couple to drive to the delivery room for the birth of their daughter.
Our customers, Brian and Emily, were kind enough to share their story with us.
“I shouldn’t have joked about Emily feeling free to go into labor now,” Brian said after the purchase of their new vehicle. “After we left the dealership we made it home and Emily wasn’t feeling well.”
Usually the first children of expecting mothers require 12-18 hours of labor from start to finish, so the hospital told them to try getting some sleep before coming in.
“Apparently, Emily is not like most women,” Brian said.
They hopped in their new Accord after only two hours of contractions and started their journey back to Madison. Just two hours later baby Ashlynn was born.
Needless to say, they had quite a busy day!
Congratulations to them both from everyone at Zimbrick Fish Hatchery Road!
Check out this interesting, albeit extreme, video. It is very important to make sure your engine coolant is always topped off, especially as we enter the hotter summer months of July and August.
Zimbrick tops off engine coolant as part of every service appointment.
Our “Pit Stop” lane is a special service for our Zimbrick Buick/GMC West customers. Stop in whenever you think your car might be low and we’ll top off all of your fluids, including engine coolant. No appointment needed.
Stay cool this summer, and make sure your vehicle does too!
April is Car Care Month at Zimbrick Fish Hatchery Road, and we’re making it easy for you to celebrate.
Treat your vehicle to discounted loving care service. From now until the end of the month, we are offering some of our most popular services to you at reduced prices. We have special offers available at all Fish Hatchery Road service locations and Zimbrick Honda Service Center on Grand Canyon Drive. Find all of our printable service coupons here.
Become a fan and become informed! At Zimbrick, not only do we want you to get you into the perfect vehicle, we also want to help you keep it running smoothly. The “Snowy Day Series” on our Facebook page helped you get through some of the tougher days of the past winter. Our Facebook page is once again going to be an excellent source of information on the topic of car care for the month of April. Click here to become a fan and receive tips on how to take care of your vehicle.
Have a question? We have answers! One of the best parts about servicing your vehicle at Zimbrick Fish Hatchery Road is our personable and friendly team. If you are not currently a service customer with us, we want to show you why you should be! Give us a call whenever you have a question about your vehicle. Visit our staff page and feel free to call any of our service consultants. Or if you prefer to communicate on the computer, feel free to write on our wall, tweet us, or leave a question below and we’ll get back to you in 24 hours with an answer.
We love cars. We also love helping you take care of your car. Celebrate Car Care Month the right way with Zimbrick Fish Hatchery Road!
It was my pleasure to read all of your stories, see the photos and help participate in the selection of winners. The love you have for your vehicles and the experience you had buying and servicing them at Zimbrick Fish Hatchery Road and the Honda Service Center on Grand Canyon Drive was great to hear and even better to share.
Keep in mind, you have done more than enter yourself into a contest. You have helped us pinpoint a couple of our strengths and opportunities as a company. It is now clearer than ever that one of our greatest strengths is our relationship with you!
Once again, thank you for sharing your experience with us and our readers. And thank you for choosing Zimbrick!
The Zimbrick Honda Owner’s Car Care Clinic is here to help you become better acquainted with your vehicle, and it returns for the month of March this Thursday at 5:45 p.m.
We want you to be our guest. Enjoy a delicious dinner, compliments of Zimbrick Honda.
After eating, you’ll get to see your Honda from every angle and learn important tips and tricks in regards to taking care of your Honda from our great service staff.
To help us plan this event, please RSVP if you plan on attending on our Facebook page, or call (608) 395-3828.
Zimbrick Honda and Monarch Media Designs have rolled out three of the sharpest looking Hondas that Wisconsin has ever seen. If you see the wrapped 2010 Honda Pilot, Accord or Civic driving around Madison, feel free to wave to the friendly Zimbrick Honda sales consultants who get to drive them. Honk if you’re a fan of Zimbrick!
Congratulations to Sara, Kimberly and Lynn for their winning entries in the “Love Your Zimbrick” contest!
Out of over 100 entries between comments on our blog and photos submitted for our Outstanding Customer Experience page, these three entires were selected. That’s a whole lotta love!
Click the photos to read their winning entries.
1st Place - $100 Food Fight Restaurant Group gift card
2nd Place - $75 Zimbrick gift card
3rd Place - $50 Zimbrick gift card
Our first prize winner, Sara, will be enjoying a delicious dinner at one of the many fine options that Food Fight Restaurant Group has to offer with her $100 gift card.
Kimberly and Lynn walk away with $75 and $50 Zimbrick gift cards – good towards any purchase at any Zimbrick location. Use them right away for your routine maintenance, or save them for a rainy day because these gift cards do not expire.
To purchase one of your own Zimbrick gift cards, click here.
Thank you for sharing your great stories with us. We hope to be part of many more stories like these in the future. Please stay tuned for future contests here at Zimbrick Fish Hatchery Road!
No Appointment Needed! Pull in and take a seat, your car will be ready to go shortly.
Need your Honda serviced? Now?
No problem!
Zimbrick Honda at Fish Hatchery Road and Zimbrick Honda Service Center at Grand Canyon Drive announce No Appointment Necessary for Express Service!
Our Honda Express service consultants use special processes, tools and equipment to service your vehicle in less time than it normally takes, usually less than thirty minutes. Express Service helps you with oil changes, wiper inserts, bulb replacements and tire repairs and rotations.
Enjoy your brief wait with complimentary WiFi internet, coffee, tea, juice and treats. We even have a children’s play area for your kids.
For more information on what Express Service is all about click here.
We especially want to note that appointments are still accepted and encouraged for those of you who would like to manage your time and guarantee service.
Zimbrick Honda and Zimbrick Honda Service Center give you the option of “No Appointment Necessary” service because we are in tune to your busy lifestyle. We are committed to helping you make the most of your day.
So swing on by when the need arises. Have your laptop handy. Bring your kids. We’ll be ready.
Zimbrick Honda wins its tenth Honda President's Award. The real winners - you!
American Honda Motor Company has awarded Zimbrick Honda at Zimbrick Fish Hatchery Road the 2009 Honda President’s Award.
This award is presented to the top 15 percent of Honda dealerships across the country that have achieved a rigorous set of objectives encompassing all areas of operations – customer service and satisfaction, facility operation, training, and sales.
We’re doing everything in our power to make sure your experience is outstanding!
The President’s Award is the highest honor bestowed on Honda dealerships. Award criteria is modified annually to challenge dealerships to achieve new levels of customer satisfaction. This is the tenth time that Zimbrick Honda has earned the President’s Award.
“We strive for exceptional customer service and continuous improvement,” says Kendall Dahmen, General Manager of Zimbrick Honda. “American Honda supports our efforts with terrific product and we provide the terrific people.”
Our story began over 44 years ago, when John Zimbrick purchased the Buick franchise at the corner of Park and Regent Streets in Madison, Wisconsin. John built the dealership’s business with a philosophy of "Loving Care Service", and that approach has helped the Zimbrick family of automotive retail centers to grow to 16 franchises in three cities, offering a selection of over 2,000 quality vehicles.
We hope that you will make use of the information and resources that our website has to offer. We work hard to provide the latest updates to our inventory and special offers here, and encourage you to call our friendly team if you have any questions.
We are very proud of the great staff that we have the privilege of working with. Their commitment to excellence is a major reason we have developed such a loyal client base – our customers become our friends. We are also pleased to support many important community activities from all of our locations. We encourage you to ask your friends and relatives about Zimbrick.
Thank you for visiting our website. We appreciate the opportunity to provide you with the best automotive ownership experience possible. You’ll find that exceeding your expectations is our standard practice. That’s what "Loving Care Service" is all about.
April is Car Care Month at Zimbrick Fish Hatchery Road, and we’re making it easy for you to celebrate.
